Terms of service

OVERVIEW

Welcome to Relixo™.

This website is operated by Relixo™. Throughout the site, the terms "Relixo™", "we", "us", and "our" refer to Relixo™ and its affiliated entities.

By accessing our website, purchasing products, or using any services provided by Relixo™, you agree to be bound by these Terms of Service, together with any policies referenced herein, including our Privacy Policy, Refund Policy, and Shipping Policy.

If you do not agree to these Terms, please do not access or use our website.

Our online store is powered by Shopify Inc., which provides the e-commerce platform that enables us to offer products and services to customers worldwide.


SECTION 1 — ELIGIBILITY & ACCEPTANCE

By using this website, you represent that:

  • You are at least the age of majority in your jurisdiction.
  • Any information you provide is accurate and complete.
  • You will use this website only for lawful purposes.

You may not use our products or services for any unlawful or unauthorized purpose.


SECTION 2 — GENERAL CONDITIONS

Relixo™ reserves the right to:

  • Refuse service to anyone at any time.
  • Limit or cancel orders at our sole discretion.
  • Suspend or terminate access to our website if misuse is suspected.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the website without prior written consent.


SECTION 3 — WEBSITE INFORMATION

We strive to ensure all information displayed on our website is accurate and current.

However, we do not guarantee that all content, product descriptions, pricing, or availability information will always be complete, accurate, or error-free.

Information provided on this website is for general informational purposes only and should not be relied upon as professional medical advice.


SECTION 4 — PRODUCT INFORMATION

Certain products may be available exclusively online.

Relixo™ makes every reasonable effort to accurately display product images, colors, and descriptions. However, actual appearance may vary depending on device settings and screen displays.

We reserve the right to:

  • Modify product offerings.
  • Adjust pricing without prior notice.
  • Discontinue products at any time.
  • Limit sales by customer, region, or order quantity.

SECTION 5 — HEALTH DISCLAIMER

Relixo™ products are intended to support wellness, comfort, posture, relaxation, and recovery.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Statements on this website have not been evaluated by the U.S. Food and Drug Administration (FDA).

Customers should consult a qualified healthcare professional before using any wellness product if they have a medical condition, injury, or ongoing treatment plan.


SECTION 6 — ORDERS & BILLING

We reserve the right to refuse, cancel, or limit any order.

You agree to provide current, complete, and accurate purchase information for all transactions.

If we modify or cancel an order, we may attempt to notify you using the contact information provided during checkout.


SECTION 7 — SHIPPING & DELIVERY

Delivery times displayed on our website are estimates only.

Relixo™ is not responsible for delays caused by:

  • Customs processing
  • Weather events
  • Carrier disruptions
  • Incorrect customer information
  • Circumstances beyond our reasonable control

Risk of loss transfers to the customer once the package is delivered to the carrier.


SECTION 8 — RETURNS & REFUNDS

All returns and refunds are governed by our Refund Policy.

For complete details, please visit:

[INSERT REFUND POLICY URL]


SECTION 9 — THIRD-PARTY SERVICES

Our website may contain links to third-party websites, applications, or services.

Relixo™ is not responsible for:

  • Third-party content
  • Privacy practices
  • Product quality
  • External website operations

Your use of third-party services is entirely at your own risk.


SECTION 10 — USER CONTENT

If you submit reviews, testimonials, feedback, photos, videos, comments, or suggestions to Relixo™, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, publish, modify, and display such content for marketing and business purposes.

You confirm that your content:

  • Does not violate any laws.
  • Does not infringe third-party rights.
  • Is truthful and accurate.

SECTION 11 — PROHIBITED ACTIVITIES

You agree not to:

  • Violate applicable laws.
  • Upload malware or malicious code.
  • Attempt unauthorized access to our systems.
  • Engage in fraud or deceptive practices.
  • Interfere with website functionality.
  • Use automated tools to scrape website content.

Violation of these rules may result in immediate termination of access.


SECTION 12 — DISCLAIMER OF WARRANTIES

All products, services, and website content are provided on an "AS IS" and "AS AVAILABLE" basis.

Relixo™ makes no warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Uninterrupted availability

Use of our products and services is at your own risk.


SECTION 13 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Relixo™, its officers, employees, affiliates, suppliers, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website
  • Product purchases
  • Service interruptions
  • Data loss
  • Business interruption

Our maximum liability shall not exceed the amount paid by the customer for the product giving rise to the claim.


SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless Relixo™, its affiliates, directors, officers, employees, contractors, and partners from any claims, liabilities, damages, costs, and expenses arising from your violation of these Terms.


SECTION 15 — TERMINATION

We may terminate or suspend access to our website and services immediately, without notice, if we believe these Terms have been violated.


SECTION 16 — GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the United States of America, without regard to conflict-of-law principles.


SECTION 17 — CHANGES TO THESE TERMS

Relixo™ reserves the right to update or modify these Terms at any time.

Changes become effective immediately upon posting on this page.

Continued use of the website constitutes acceptance of any updated Terms.


SECTION 18 — CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us:

Relixo™

📧 support@relixo.co

📞 +1 (669) 288-1286

🏢 1001 South Main Street Ste 600, Kalispell, MT 59901

🌐 www.relixo.co